COOWIN FAQ's

No. COOWIN composite products are non-toxic and don’t contain any harmful substances. Besides, they are child-friendly thanks to their features of non-splintering, stain resistance, slip-resistance, and weather-resistance. Nothing is more important than your children’s safety. You want to do all that you can to protect them, even if they are more accident-prone at their young ages.

COOWIN composite decking won’t rot, or collect mildew or mold which may affect the durability of the deck and put both you and your children in danger. COOWIN composite decking will not splinter, 100% safe when you walk on the surface.

With COOWIN composite decking, your puddles will not lead to slips, falls, and subsequent injuries, especially if your young ones like to chase after one another. COOWIN composite material comes with grooves or simulated wood grain to reduce the chances of losing your footing. While kids should still follow the no-running rule, they won’t be so much at risk with any deck.

COOWIN products are designed for outdoor use so they are able to withstand the elements.COOWIN composite products won’t rot, or collect mildew or mold which may affect the durability of the deck and put both you and your children in danger. COOWIN composite decking will not splinter, 100% safe when you walk on the surface.

Wood Plastic Composite (WPC) is a type of eco-friendly material made of reclaimed wood fiber and polymers. COOWIN WPC Decking and Cladding, manufactured with our patented formula and by an innovative dual-screw extrusion process, combine superior performance with naturalistic looks and textures of real wood. COOWIN is the first that has adopted Color Streaking and 3D Wood Grain Technology for uncapped WPC products in the industry. Compared with LDPE, HDPE-based composites are stronger and stiffer.

Art Color is a term used to describe the varied streaking on COOWIN composite decking and cladding. By adding different colors at precise moments during the manufacturing process, we are able to create a more nuanced color palette, or maybe variegated color, on a monotonous board, to create the rich, natural color variation found in real wood such as cedar, redwood, and ipe.

Most products with calcium chloride or rock salt can be used to melt ice and snow on COOWIN composite decking. These products may leave a white residue which can be cleaned by brushing with mild soapy water. Care should be taken when removing snow or ice from your deck to avoid damaging the deck surface.

We recommend to use plastic shovels, instead of metal or shar edged tools. Do not use ice melt with an added colorant, for the dyes can stain your composite decking. Never use sand on COOWIN composite decking, because sand abrasion can grind into the decking and permanently damage the surface.

Yes. We recommend to use protective plastic, rubber, or felt leg pads on furniture and other items to help protect the surface of your deck. COOWIN composite decking is scratch-resistant, but these easy extra steps can provide additional protection.

In the same way that wood decking materials can get scratched, the surface of composite decking can also be scratched. COOWIN composite products are of superior scratch resistance, but not scratch proof. If scratches do occur, we recommend allowing normal wear marks to disappear gradually.

To minimize mold on the decking, clean the deck periodically with at least twice a year . In some situations, you may need to repeat the cleaning process multiple times until you are no longer able to see any “shadows” of the spots on your deck while it is wet. You would also want to apply a mold inhibitor to retard future growth.

COOWIN composite decking performs well in varying weather conditions, having the lowest thermal movement among all wood-alternative decking. During installation, COOWIN decking will contract only slightly in cold weather. In hot weather, it expands. We recommend that the material is on the job site 48 hours prior to installation to acclimate. Follow the installation instructions on spacing guidelines to ensure proper room for expansion and contraction.

Joist spacing requirements vary according to the product type you’ve chosen. You are advised to follow our Installation Instructions and local building codes.

COOWIN composite material is made of wood flour and plastic. As an alternative to natural wood, it can be used wherever the natural wood is suitable. But neither wood plastic composite nor natural wood is bushfire proof.

Yes, you can put COOWIN decking over a concrete floor with COOWIN composite or metal joists. But do not install decking directly to an existing or solid surface. The deck design must allow adequate and unobstructed air flow under the deck, and water must be able to flow away from under the deck.